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APM Terminals is one of the world's leading global port/terminal owners and operators with a global terminal network of more than 63 ports and terminals in 40 countries with 7 new terminal development projects and 7 expansion programs now underway. APM Terminals also manages 170 Inland Services operations in 48 countries. The company employs 23,000 professionals across a total of 68 countries spanning five continents. APM Terminals serves every major trade lane with a truly global presence, providing our customers with the most advanced terminal technology, equipment and operations in the industry.

APM Terminals Medport Tangier is a greenfield project under construction, it will be the third container terminal of the Tanger Med complex APM Terminals Tangier handled 1.7 million TEUs in 2015. APM Terminals Medport Tangier will be a facility with up to 2,000 meters of quay.

Our Tangier team is currently bringing people, expertise and technology together to usher in a new era in African ports for today's business world through world-class operations in the safest, most environmentally friendly manner.

We Offer

An opportunity to be part of a high performance team that ensures APM Terminals is the most efficient, safe and profitable terminals in the region
Working with partners, shareholders and other stakeholders
Developing roles and responsibilities for a key terminal for APM Terminals in the region

Key Responsibilities

Prior Go-live (Project Phase)

Lead the design, fine-tuning and testing of container release and acceptance in the context of automated gates in close collaboration with local shipping line office as well as other relevant stakeholders
Lead the specification, selection and implementation of an appointment system
Closely manage port community (truckers, importers/exporters, forwarding agents etc) together with the shipping lines to create buy in around the concept of appointment, incorporate customers' needs and provide training and support as needed
Liaise with customs and port authorities to ensure concession obligations as well as any other requirements are met
Work closely with the supplier of the Gate Operating system to ensure the infrastructure and systems are installed/configured to match the operational specification
Lead mapping and testing of the various EDI messages involved in gate transactions in collaboration with the shipping line and other staff in the planning department
Lead the testing of activities around the automated gates and follow up on resolutions of exceptions
Establish training materials as/where required
Close to go live lead the communication campaign in the port community to ensure smooth start up
Lead the recruitment and training of all staff in the gate department

Post Go-live (Commercial Operations Phase)

Manage, motivate and instruct all Gate and Rail team members to achieve high work performance. Structure tasks and goals to establish efficient course of actions, set priorities and organize information.
Liaise closely with users of the automated gates as well as shipping lines to ensure smooth service delivery while maintaining the transactions secured and the operations safe
Ensure safe working conditions are kept.
Provide regular process control checks and initiate and support performance improvement activities.
Maintain and enhance relationships and goodwill with external / internal customers, vendors and contractors.
Promote good relationship with trucking community, agencies, customs, quarantine and other bodies.
Follow up the customs procedures & implement changes if necessary.
The incumbent is expected to supervise a group of subordinate staff towards the achievement of results. Responsibility for the execution of operational activity.
The incumbent is expected to contribute suggestions to improve existing methodologies, processes and measurements when executing duties on an ongoing basis to improve efficiencies at the gate
The position is complex

Who we are looking for

Master Degree in Transportation, Economics, Business Studies or Logistics.
Experience of at least 5 years in dealing with the Moroccan Port environment in a management role.
Proven experience in dealing with customs clearance processes, port formalities or trucking activities in/with the port complex of Tangier Med.
In-depth knowledge and experience of the different processes, actors and regulations involved in the flow of import/export container.
Excellent knowledge of Government Agencies (especially Customs) imports and exports procedures.
Excellent communicator, able to build up relationships at all levels and influence others without formal authority.
Ability to be a problem solver and an independent facilitator in which to resolve any customer issue with due respect of company policies.
Must be conversant with MS Office suite.
Proficiency in English, French and Arabic.

Last application date: 12 April 2018.

Please send your resume in English

At APM Terminals, we are a team of over 20,000 employees spread across more than 60 countries united by a passion to provide our expertise in port operations and container management services. By providing the expertise and port infrastructure essential to world trade, we actively support the advancement of the societies around us, enabling local economies to unlock their potential and build an even stronger global community. Working with a team of talented professionals you will get a chance to experience different cultures and make friends all over the world. You'll find a culturally diverse, stimulating environment at any of our offices, terminals or depots. When you join APM Terminals, the world is your workplace.

APM Terminals is an independent business unit within the Danish Maersk Group - a Global Fortune 500 company with about 89,000 employees and offices in 130 countries with global growth opportunities in a range of fields from shipping and energy to our offshore and manufacturing industries - Join us to achieve even your most ambitious career goals!